amplify Privacy Policy

1. Interpretation and Definitions

Interpretation

Words with capitalized initials carry meanings defined in the Definitions section. These meanings apply uniformly regardless of whether the terms appear in singular or plural form. All references made to "You" or "Your" refer to the individual or legal entity using the amplify Service.

Definitions

• Account — A unique account created for You to access and use our Service.
• Application / Platform — The amplify SaaS platform, including its web portals, dashboards, and all digital solutions provided by airpay money Private Limited.
• Company — Referred to as "the Company", "We", "Us", or "Our" — means airpay money.
• Country — Refers to India.
• Cookies — Small data files stored on Your Device to enhance functionality and improve the user experience.
• Device — Any device capable of accessing the Service, such as a mobile phone, computer, or tablet.
• Personal Data — Any information relating to an identified or identifiable individual.
• Service — Refers collectively to the amplify platform, website, and associated features provided by airpay money.
• Service Provider — Any third-party entity engaged by airpay money to process Personal Data on its behalf.
• Usage Data — Information automatically collected during use of the Service, including technical and diagnostic data.
• You — The individual accessing the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service.
• Child / Children — Individuals under the age of 18.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

airpay money collects Personal Data such as Your name, residential or business address, email address, mobile number, and other contact details. We may also collect business-related information including company name, designation, and merchant identifiers. To comply with regulatory or operational requirements, we may collect identification details such as PAN, KYC documents, and other statutory identifiers. Financial information necessary for transaction processing may also be collected. We further gather optional demographic information, preferences, responses to surveys, and any information voluntarily submitted through forms or support interactions.

Usage Data

Usage Data is collected automatically when You use the Service. This includes information such as Your device's IP address, browser type, browser version, device type, pages You visit, the time spent on those pages, unique device identifiers, timestamps, log data, and diagnostic information related to platform performance and security.

Information Collected by the Application

When You use our Application and grant relevant permissions, we may collect location information or device-specific access signals. These permissions enable features such as fraud detection, analytics, and enhanced service delivery. Any such information may be transmitted to our internal servers or to authorized Service Providers.

3. How We Use Your Personal Data

airpay money uses Your Personal Data to:

• Operate, maintain, and improve the amplify platform, authenticate access, manage user accounts, and ensure uninterrupted operation of the platform's features.
• Prevent fraudulent activities, maintain records, and meet financial-sector compliance obligations.
• Process KYC and related compliance procedures as required by regulatory bodies such as RBI or other authorities.
• Communicate service-related notifications, feature updates, alerts, and security messages.
• Send promotional messages, newsletters, or information regarding new features or services, with Your consent.
• Conduct internal evaluations, system audits, product development, performance improvement, and security enhancement.
• Comply with legal obligations, respond to lawful authorities, defend our legal rights, and ensure overall compliance.

4. Sharing and Disclosure of Personal Data

airpay money may share Your Personal Data in the following circumstances:

• Group Companies & Affiliates: With its group companies, subsidiaries, affiliates, or entities under common control, as necessary to operate, improve, or support its services, subject to equivalent confidentiality and data protection obligations.
• Service Providers: With third-party providers engaged to support operations such as hosting, analytics, customer support, verification, or infrastructure management. All such providers are subject to strict confidentiality and contractual safeguards.
• Financial Partners: With banks, financial institutions, and payment service providers to facilitate transactions You initiate.
• Legal & Regulatory Requirements: Where regulators, courts, government entities, or law enforcement agencies legally require disclosure.
• Business Transfers: Where business restructuring, acquisitions, mergers, or transfers occur, Your Personal Data may be shared as part of the transition while maintaining equivalent protection standards.
• With Your Consent: Apart from the above, Your Personal Data is disclosed only when You grant explicit authorization or request such disclosure.

5. Retention of Your Personal Data

airpay money retains Personal Data for as long as necessary to fulfil the purposes outlined in this Policy. Retention periods depend on operational needs, regulatory requirements, accounting standards, audit obligations, and fraud-prevention considerations. Once retention is no longer required, we ensure that data is securely deleted or anonymized. You may request deletion of Personal Data, subject to conditions where legal obligations require continued storage.

6. Transfer of Your Personal Data

Your Personal Data may be transferred to and processed in jurisdictions outside India. Such transfers are conducted in compliance with applicable laws and are safeguarded through appropriate contractual protections, technical measures, and organizational controls. By using the Service, You consent to the transfer of Personal Data to locations where differing data protection standards may apply, provided adequate measures are implemented by airpay money.

7. Security of Your Personal Data

airpay money applies robust industry-grade security measures to prevent unauthorized access, modification, or disclosure of Personal Data. These measures include encryption, secure storage mechanisms, role-based access controls, firewalls, intrusion detection systems, and regular security audits. Ongoing monitoring and continuous improvement processes are in place to identify vulnerabilities and enhance overall security. While We strive to adopt best practices, no method of transmission or storage is entirely immune to risks.

8. Data Breach Notification

If a data breach occurs that affects Your Personal Data, airpay money will notify You and the relevant authorities without undue delay. The notification will include information about the nature of the breach, the potential impact, and actions taken to mitigate risks. We will also advise You of steps You can take to protect Your information.

9. Your Rights Under Applicable Law

You have the following rights with respect to Your Personal Data:

• The right to access the Personal Data that We process about You.
• The right to request correction or updating of inaccurate or incomplete information.
• The right to seek deletion of Your data where allowed by law.
• The right to withdraw consent previously granted for data processing.
• The right to object to certain processing activities or restrict processing under specific circumstances.
• The right to grievance redressal.
• Where applicable, the right to nominate another individual to exercise Your rights in the event of incapacity or death.

To exercise these rights, You may contact the Data Protection Officer.

10. Children's Privacy

The Service is not intended for individuals below 18 years of age. We do not knowingly collect Personal Data from Children. If You believe a Child has provided Personal Data through the Service, please contact Us immediately so that We may take appropriate steps to remove such data.

11. Cookies and Tracking Technologies

airpay money uses Cookies, tags, scripts, and other tracking technologies to improve functionality, analyze usage patterns, and enhance overall Service performance. These technologies help us customize the platform to Your preferences and ensure secure and efficient experiences. You may adjust browser settings to decline Cookies; however, certain features may not function as intended.

12. Links to Other Websites

The Service may include links to external websites or services operated by third parties. Once You leave the amplify platform, airpay money does not control or assume responsibility for the content, privacy practices, or data protection policies of those third-party websites. You are encouraged to review their respective privacy policies before engaging with them.

13. Changes to This Privacy Policy

airpay money may revise or update this Privacy Policy periodically. Any changes will be posted on this page along with the updated "Last Updated" date. Significant changes may be communicated through additional notices. Continued use of the Service following updates constitutes Your acceptance of the revised Policy.

14. Grievance Redressal & Contact Information

For privacy-related concerns, complaints, or requests, You may contact our designated Data Protection Officer at dpo@airpay.money. The DPO will review and respond to Your query in accordance with applicable laws and internal procedures.